.png){kind=logo}
Last updated: February 8, 2023
This Privacy Policy applies to Fluid MSP, Inc. (“Fluid,” “we,” “our,” “us”). This Privacy Policy explains how we collect, use, and share the personal information that we gather on the subdomains and websites on www.fluidmsp.com (the “Sites”) or through your use of our products and services. By continuing to use our Sites, you agree to the terms of this Privacy Policy.
Please click the following links to learn more about our Privacy Policy:
Information You Give Us. You may give us information by using our online billing portal, entering information through our online forms or surveys, contacting us through the Contact Form on our website, or contacting us by phone or email for information or customer service.
The categories of information include:
Information We Automatically Collect. Like many website operators, we collect information that your browser sends whenever you visit our Sites.
This includes Log Data, such as your computer’s IP address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics, and whether you reached our page via a social media or email campaign. This information may be collected via several technologies, including cookies, web beacons, clear GIFs, canvas fingerprinting and other means.
You can control cookies in your browser to enable or disable them.
Information We Collect From Third-Parties. If you access our Sites through third-parties (e.g., Facebook or Google), or if you share content from our Sites to a third-party social media service, the third-party service will send us certain information about you if the third-party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third-party service.
We use your personal information as follows:
Affiliates and Service Providers. We share your information with our third-party service providers and any subcontractors as required to offer you our products and services. The service providers we use may help us to:
Some external service providers may also collect information directly from you (for example, a payment processor may request your billing and financial information) in accordance with their own privacy policy. These external service providers do not share your financial information, like credit card number, with us, but may share limited information with us related to your purchase, like your zip code.
Aggregated Data. We may also aggregate or otherwise strip information of all personally identifying characteristics and may share that aggregated, anonymized data with third-parties or publish it. This data does not personally identify you and helps us to measure the success of the Services and its features, and to improve your experience. We reserve the right to make use of any such aggregated data as we see fit.
Third-Party Links and Websites. Our Sites may contain links to and from the websites of third-parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any data to these websites.
Disclosures Required by Law. We may be required to disclose your data in response to lawful requests by public authorities, including to meet law enforcement requirements. We may be under a duty to disclose or share your personal information in order to comply with any legal obligation, to enforce or apply our terms and conditions and other agreements, to protect our rights, property, or safety, or to protect the rights, property, or safety of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
To make our Sites and services work properly, we sometimes place small data files called cookies on your device. A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, shopping cart, or other preferences) over a period of time, so you do not have to keep re-entering them whenever you come back to the site or browse from one page to another.
Google Analytics. We may use Google Analytics. We use the information we get from Google Analytics only to improve the Sites. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Please refer to Google’s Privacy Policy for more information. You may also choose to download the Google Analytics opt-out browser add-on.
You may wish to restrict the use of cookies. Please be aware that some of the features of our Sites may not function correctly if you disable cookies. Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful:
Exercising Your Privacy Rights. Please contact us if you would like to request access and/or make any changes to your personal information. We will consider your request in accordance with applicable laws.
Marketing Opt Out. We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send, or you can contact us using the contact details provided in the “Contact Information” section below. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).
Third-Party Marketing. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information to third-parties for the third-parties’ direct marketing purposes. We do not disclose your personal information to third-parties for the third-parties’ direct marketing purposes.
The Sites are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you become aware that a child has provided us with personal information, please contact us using the contact details provided in the “Contact Information” section below. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.
Personal information may be transferred to a third-party as a result of a sale, acquisition, merger, reorganization or other change in control. If we sell, merge or transfer any part of the business, part of the sale may include your personal information.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. For example, when possible, we use encryption to transfer and store data. We further limit access to this data using access controls and confidentiality commitments.
However, no website, application, or transmission can guarantee security. Thus, while we have established and maintain what we believe to be reasonable procedures to protect the confidentiality, security, and integrity of personal information obtained through the Sites, we cannot ensure or warrant the security of any information you transmit to us.
We retain information from or about you for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When the information is no longer necessary for these purposes, we delete it or keep it in a form that does not identify you, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law, and the statute of limitations.
If you wish to contact us or have any questions about or complaints in relation to this Privacy Policy, please contact us here: https://www.fluidmsp.com/contact
Welcome to IT Maturity
